Last updated: November 2026
The LinkedIn Audit Kit, the Positioning Protocol and the Bundle each carry a 14-day refund window from the date of purchase. If the instrument isn't what you needed, request a refund within that window via the contact form. Approved refunds go back to your original payment method.
One boundary: refunds aren't available once a product's final downloads have been generated (the completed workbook and Brief). At that point the product has done its job and left with you.
Refunding a purchase ends workspace access for that product. Download anything you want to keep before requesting.
You can request a full refund within 14 days of purchase, provided you haven’t downloaded your workbook.
Once your PDF has downloaded, change-of-mind refunds aren’t available, except where your local law gives you a right to cancel. Interrupted downloads and automatic email previews don’t count as downloads.
If you bought all three workbooks, downloading any one of them ends change-of-mind refund eligibility for all three, except where your local law gives you a right to cancel.
If you’re a consumer in the EU or UK, you can cancel your workbook order within 14 days of purchase for a full refund, whether or not you’ve downloaded it. To cancel, email hello@thecomposureindex.com with your order details.
If your all-three order included a gift set, refunds go to you, the buyer. For change-of-mind refunds, only downloads using your set of links count. Downloads using the gift set’s links don’t end your change-of-mind eligibility. Your other refund rights, including Link’s and your statutory rights, still apply. A full refund turns off the download links for both sets.
Workbook payments are processed by Sold through Link, LLC, a Stripe affiliate (“Link”), our merchant of record. Link’s refund policy also applies and may give you more, including a refund if your file doesn’t arrive, isn’t as described, or is damaged.
For refund requests or problems with your file, email hello@thecomposureindex.com with your order details. You can also contact Link support.
This policy doesn’t affect your statutory rights, including rights relating to faulty or misdescribed digital content.